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PRIVACY POLICY

Last Updated: June 8, 2024

1. Introduction

Welcome to Seven FX ("the Company," "we," "us," or "our"). We are committed to protecting the privacy and security of the personal data of our users ("you"). This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our website [Your Website URL], our educational courses, and all related services (collectively, "the Services").

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller Information

For the purpose of applicable data protection legislation, the data controller of your personal data is:

Seven FX

Email: INFO@SEVENFX.CO.UK

3. Information We Collect

We collect information to provide and improve our Services. The types of personal data we may collect are as follows:

3.1. Information You Provide to Us Directly:

  • Account Information: When you register for a User Account, we collect your name, email address, and password.
  • Payment and Subscription Information: When you subscribe to our premium Services, we collect information necessary to process your payment. Please note that credit/debit card details are collected and processed directly by our third-party payment processor (e.g., Stripe) and are not stored on our servers. We only receive a confirmation of payment, subscription tier, and billing information such as your name and billing address.
  • Communications: If you contact us directly (e.g., via email for customer support), we will collect your name, email address, and the contents of your communications.

3.2. Information We Collect Automatically:

  • Usage Data: We collect information about your interactions with our Services, such as the courses you enroll in, lessons you view, quizzes you take, your progress, time spent on pages, and features you use.
  • Log Data and Device Information: We automatically collect log information when you use our Services, including your IP address, browser type, operating system, access times, pages viewed, and the page you visited before navigating to our Site.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to operate and administer our Site, gather usage data, and improve your experience. Please see our Cookie Policy (Section 10) for more details.

3.3. Information Related to the Referral Program:

To operate our multi-level referral program, we collect and store data linking you to the user who referred you, and linking users you refer to your account. This includes tracking referral codes and the subscription status of referred users for the purpose of calculating and managing commission payouts.

4. How We Use Your Information

We use the information we collect for various purposes, based on a specific legal basis for processing.

Purpose of Processing Type of Data Used Legal Basis for Processing
To Provide and Manage the Services (e.g., create your account, process subscriptions, grant access to content and Telegram groups) Account Information, Payment Information, Usage Data Necessity for the performance of a contract with you.
To Process Payments Payment Information Necessity for the performance of a contract with you.
To Manage the Referral Program (e.g., track referrals, calculate commissions) Account Information, Referral Data Necessity for the performance of a contract with you and our legitimate interest in promoting our Services.
To Communicate with You (e.g., respond to inquiries, send service-related announcements) Account Information, Communications Data Necessity for the performance of a contract and our legitimate interest in providing effective user support.
For Marketing and Promotional Communications (e.g., newsletters, special offers) Account Information (Name, Email) Your Consent. You can withdraw consent at any time by unsubscribing.
For Research, Development, and Improvement (e.g., analyze usage patterns, improve course content, fix bugs) Usage Data, Log Data Our legitimate interest in improving and securing our Services.
To Comply with Legal Obligations All relevant data as required by law Compliance with a legal obligation.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties only in the circumstances described below:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing (e.g., Stripe), website hosting, data analytics, and email delivery. These providers are contractually obligated to protect your data and may only use it for the services they provide to us.
  • Telegram Integration: To grant you access to our private signal groups, we may need to associate your User Account with your Telegram identity. This process is handled with care to grant access only to subscribed and eligible users.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in control.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or protect the personal safety of our users or the public.

6. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure that a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • The country has been deemed to provide an adequate level of protection for personal data.
  • We use specific contracts approved for use in the UK which give personal data the same protection it has in the UK (e.g., Standard Contractual Clauses).

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

8. Data Retention

We will only retain your personal data for as long as it is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, we will retain your User Account information for as long as your account is active. If you cancel your subscription and/or delete your account, we may retain some information for a reasonable period thereafter to comply with our legal obligations (e.g., for tax and accounting purposes) or for our legitimate business interests (e.g., fraud prevention, analysis of past services).

9. Your Data Protection Rights (Under UK GDPR)

As a user, you have the following rights regarding your personal data:

  • The right to be informed: To be provided with clear, transparent, and easily understandable information about how we use your information.
  • The right of access: To request access to your personal data that we hold.
  • The right to rectification: To request the correction of inaccurate or incomplete personal data.
  • The right to erasure: To request the deletion of your personal data where there is no compelling reason for us to keep using it (also known as the "right to be forgotten").
  • The right to restrict processing: To block or suppress further use of your information.
  • The right to data portability: To obtain and reuse your personal data for your own purposes across different services.
  • The right to object: To object to certain types of processing, such as direct marketing.
  • Rights in relation to automated decision making and profiling.

To exercise any of these rights, please contact us at our designated data protection email address: [Your Data Protection Contact Email]. We may need to request specific information from you to help us confirm your identity.

You also have the right to lodge a complaint at any time with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).

10. Cookie Policy

Our Site uses "cookies" to enhance your user experience. Cookies are small text files placed on your device to store data that can be recalled by a web server. We use cookies for purposes such as signing you in, remembering your preferences, combating fraud, and analyzing site performance. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas may be limited.

(Consider creating a separate, more detailed Cookie Policy page and linking to it here if your cookie usage is complex.)

11. Children's Privacy

Our Services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information from our files as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:

Seven FX

Email: INFO@SEVENFX.CO.UK

Website: sevenfx.co.uk